FORGOTTEN ITEMS / LOST ARTICLES
About lost articles / lost articles
Please tell us as much as possible the characteristics (color / contents etc.), time and place of the lost item. We will contact you as soon as it is found, so please also provide us with a way of contacting you.
We ask that you pick up the forgotten items as soon as possible. At that time, please bring something to identify you by.
The period of store storage of forgotten items without inquiries will be 2 weeks due to storage space.
Please note that we will hand the item to the nearest police after the 2 week period.
After leaving the room, we will dispose of anything found at the time of cleaning, irrespective of consumption or expiration date.
We will not hand umbrellas to the police rather we will dispose of them after one week's storage.
Socks / underwear
If you take off your socks or underwear and leave them behind inside the booth, we will dispose of them due to hygiene.
if you forget your mobile phone at the store and call you from a different mobile phone, this will not come under the viewpoint of personal information protection.
Shampoo and conditioner
Shampoo and rinse etc forgotten in the shower room will be disposed of regardless of the quantity.
I'm very sorry for the lost flowers, but after leaving the room, we will dispose of them at the time of cleaning the room.
Stuffed animals etc won in UFO catchers will be disposed of in a week due to storage space concerns.
The store will not return other shop rental products. Please be sure to take them home as it will cause damage to the customer.
Please take note we can not assume responsibility in compensation for damage to the item or damage to our store.